CUSTOMS ADMINISTRATION


The reforms undertaken at the level of the Customs Department level are mainly related to:
  •     Pursuing the modernization of customs procedures;
  •     Pursuing of risk analysis and the development of the intelligence function
  •     Strengthening controls in revenue-generating sectors
  •     Strengthening customs surveillance and fighting against smuggling;
  •     Improving resource management, service supervision and communication;
  •     Further improving tax revenue collection.
These reforms have resulted in:
  •   Modernizing (improving/upgrading/up scaling) cargo controls through the acquisition and deployment of non-intrusive means, including scanners:
    The Customs Administration currently has fourteen (14) X-ray scanners distributed as follows:
        At the maritime level:
 
  •         Abidjan Import scanner office: 01 relocatable fixed scanner;
  •         Abidjan Export Office: 01 mobile scanner;
  •         San Pedro Customs Office: 01 mobile scanner;
 
        At the airport level:
 
  •         Arrival" terminal: 04 hold baggage scanners;
  •         Air freight: 02 cargo pallet scanners (import and export);
  •         Jetex (private flight): 01 hold baggage scanner;
 
        At the ground level:
        Customs office of Noé: 01 relocatable fixed scanner;
       Customs office of Ouangolodougou: 01 mobile scanner in standard mode.
       Customs office of Takikro
  •       Developing an information system master plan, providing the DGD with a framework for the modernization of its information system;
  •      Computerizing the management of the bonds of the customs regimes of Temporary Admission (TA);
  •      Implementing the customs computer system (SYDAM World) with an automatic mechanism for issuing alerts in case of modification of specific headings on the detailed declarations;
  •     Extending SIGMAT module (Interconnected System for the Management of Goods in Transit) to transit by rail between Côte d'Ivoire and Burkina Faso to improve transit security;
  •     Interconnecting the customs computer systems of Côte d'Ivoire and Niger for road shipments (to strengthen and secure inter-state transit);
  •     Implementing a video surveillance system at the NOE, Takikro and Niablé border offices;
  •     Implementing a system of Video Assisted Visits (VAV) aimed to strengthen the surveillance of customs operations;
  •     Implementing the computerized platform for the collection and processing of customer complaints and claims, "La tribune de l'usager-client";
  •   Adopting a process guide for customs investigations in order to formalize controls, which contributes to strengthening the rights of taxpayers;
  •   Establishing the Authorized Economic Operator (AEO) program, etc.
The efforts undertaken will be reinforced with:
  •     The Customs Code reform;
  •     The continuation of the dematerialization of customs clearance operations;
  •     The strengthening of the Risk Analysis system;
  •     The strengthening of the customs control and intelligence system;
  •     The reinforcement of control and surveillance equipment;
 
And through:
  •     Improving the system for determining the customs value and tariff classification of goods;
  •     Strengthening the production and dissemination of statistical data;
  •     The development of decision-making tools;
  •     Providing surveillance services with nautical means;

    Upgrading Customs Offices.
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